Local Support

FOX SUSPENSION, SUPPORTED LOCALLY.

Ridefoxbike.co.nz is the New Zealand FOX bike suspension hub, operated by Marleen Wholesalers. Our role is to support riders, dealers and service partners with product information, setup guidance, servicing pathways and warranty support.

It isn't just a product catalogue - it's a local support hub backed by a workshop, factory-level tooling and a team who ride what they service.

NZ Local Workshop
FOX Factory Trained
Marleen Wholesale Backed

Built around service and setup

The Workshop

Our workshop runs factory-level tooling and genuine FOX parts, so your fork, shock or seatpost is serviced to the same standard it left the factory with.

From a lower-leg refresh to a full damper rebuild, custom tunes and warranty assessment - the local team has the equipment, the parts access and the product knowledge to keep your suspension dialled.

  • 01 · Service

    Suspension Servicing

    Lower-leg refreshes through to full fork, shock and seatpost rebuilds with genuine FOX parts.

  • 02 · Warranty

    Warranty & Claims

    Local assessment and processing of warranty and support claims, start to finish.

  • 03 · Dealers

    Dealer Support

    Parts, product training and service pathways for New Zealand's FOX retailers.

GET TO KNOW US

SERVICE CENTRE STAFF

Our fully trained technicians bring decades of combined servicing experience from around the world. With unrivalled access to genuine FOX spares and replacement parts, they keep your suspension performing at its finest, while providing set up and tuning advice to allow you to reach the optimal setup for your needs.

The team includes Grant, from the USA who came here via 5 years at one of Whistlers most iconic bike shops. Joe, a Brit who came over on holiday and never left. Johann, another Brit who came back to NZ after a busy season on the World Cup circuit with the Atherton’s and Sam, our resident Kiwi with more than a decade of experience at Marleen.

Passionate, professional and knowledgeable, our servicing and warranty team is ready to help you get the best from your ride and suspension setup.

HOW WE OPERATE:

The Fox Service Centre is backed by an Internal Sales team keeping service work moving efficiently, answering questions and helping make bookings, while our Warehouse & Logistics team manages our extensive FOX spares inventory and ensures orders and service returns are picked, packed and dispatched quickly and safely. 

This allows us to deliver the turnaround speed, quality and support to minimise downtime and keep you on the trails.

So, whether you need a new fork, setup advice, a complete rebuild, a tune-up or a fresh set of Factory decals, our team is here to help. Book your FOX or Marzocchi service with us today.

  • 01 · Service

    Book a Service

    Keep your FOX suspension running at its best with local service support.

    Book now 
  • 02 · Support

    Get Tech Help

    Setup guidance, product support and technical information from the local team.

    Open Help Centre 
  • 03 · Warranty

    Make a Claim

    Start a warranty or support claim with the local FOX NZ team.

    Start a claim